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Titel: Customer Relationship Management : How to Turn a Good Business into a Great One!
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Customer Relationship Management : How to Turn a Good Business into a Great One! [1-85418-119-X; 1-280-17382-3] Roberts Phelps, Graham

år:2001
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  1. Villanueva, J. Customer Relationship Management. Customer Relationship Management. , 2005. Länk till SFX för denna post
  2. Messick, David M M. Differences in ethical beliefs, intentions, and behaviors: The role of beliefs and intentions in ethics research revisited. Ethical leadership and the psychology of decision making. , 2001. Länk till SFX för denna post
  3. Rado, K. Customer relationship management: strategic lessons and future directions. Business process management journal 9.5: 566-571. Länk till SFX för denna post
  4. Sebor, J. THE BI Tools Bonanza. Customer relationship management 10.12 (2006): 30-34. Länk till SFX för denna post
  5. Scullin, Shannon e. E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management. Journal of enterprise information management 17.6 (2004): 410-415. Länk till SFX för denna post
  6. Buttle, F. Customer Relationship Management. Customer relationship management : concepts and technologies. : Butterworth-Heinemann, 2009.: 1-500. Länk till SFX för denna post
  7. Raab, G. Customer Relationship Management. Customer relationship management. , 2008. Länk till SFX för denna post
  8. Fayerman, M. Customer Relationship Management. New directions for institutional research 2002.113 (2002): 57-68. Länk till SFX för denna post
  9. ebrary, I.. Customer Loyalty, Retention, and Customer Relationship Management. Customer loyalty, retention, and customer relationship management. , 2006. Länk till SFX för denna post
  10. Anderson, K. Customer Relationship Management. Customer Relationship Management. , 2001. Länk till SFX för denna post
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